I have been having a similar problem. We use the manual updater tool, as we elected not to give our system direct access to the Internet. The manual updater is coughing errors trying to download xpu updates that the catalog says are there. I was able to manually download the latest Database SP1 from the download website, put it in the correct folder, then run the update successfully. I have an indication that there is a SP 5.6 for the Desktop controller (I'm at 5.4), but the manual updater tool reports an error downloading it, and I can't find it in the download site. I had to download the server sensor xpu 22.30 manually from the site as well. The tool has been successfully working in the past, and is currently downloading other updates successfully. Something seems out of sync at the update site.
-----Original Message----- From: BAICHOO REAZ [mailto:[EMAIL PROTECTED] Sent: Wednesday, September 01, 2004 10:01 PM To: kashif; [EMAIL PROTECTED] Subject: RE: [ISSForum] Update Process STUCK : One of my colleague encounterred the same problem. Finally, he was able to perfrom the upadte to XPU 22.29. 1. HE rebooted the machine 2. Restarted all services 3. Then he performed the XPU updates one by one. That is, we had to update XPUs 22.28 and 22.29. He updated XPU 22.28 and then updated XPU 22.29 instead of performing the updates at once. You can try the above steps to see if it works. XPU 22.30 has already been released FYI. Regards Reaz Baichoo -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of kashif Sent: Monday, August 30, 2004 5:52 PM To: [EMAIL PROTECTED] Subject: [ISSForum] Update Process STUCK : 1. I tried to update the Sensor to the LATEST XPU 22_29 2. The STATUS turned from ACTIVE to UPDATING it has been the same for 3 days Update process is STUCK : I rebooted the machine on which the sensor resides and the STATUS of the sensor changes from UPDATING to ACTIVE but when I tried to update the sensor same thing happened .. regards kashif 1. Hardware : HP - P -3 - 650 Mhz 2. RAM : 256 MB 3. OS : Windows 2000 4. Site Protector ver : 4 5. Server Sensor Ver 7 6. XPU - Updating to the latest 22.29 7. Policy : Network Attacks_Windows 8. Service Pack 4 9. Hotfixes : Nearly ALL _______________________________________________ ISSForum mailing list [EMAIL PROTECTED] TO UNSUBSCRIBE OR CHANGE YOUR SUBSCRIPTION, go to https://atla-mm1.iss.net/mailman/listinfo/issforum To contact the ISSForum Moderator, send email to [EMAIL PROTECTED] The ISSForum mailing list is hosted and managed by Internet Security Systems, 6303 Barfield Road, Atlanta, Georgia, USA 30328. This mail has originated from the Internet. The State Bank of Mauritius disclaims all liability as regards to its content. Please verify its source and content before acting thereon The information contained in this e-mail message, and any attachment thereto, is confidential and may not be disclosed without our express permission. If you are not the intended recipient or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that you have received this message in error and that any review, dissemination, distribution or copying of this message, or any attachment thereto, in whole or in part, is strictly prohibited. If you have received this message in error, please immediately notify us by telephone, fax or e-mail and delete the message and all of its attachments. Thank you. Every effort is made to keep our network free from viruses. You should, however, review this e-mail message, as well as any attachment thereto, for viruses. We take no responsibility and have no liability for any computer virus which may be transferred via this e-mail message. _______________________________________________ ISSForum mailing list [EMAIL PROTECTED] TO UNSUBSCRIBE OR CHANGE YOUR SUBSCRIPTION, go to https://atla-mm1.iss.net/mailman/listinfo/issforum To contact the ISSForum Moderator, send email to [EMAIL PROTECTED] The ISSForum mailing list is hosted and managed by Internet Security Systems, 6303 Barfield Road, Atlanta, Georgia, USA 30328. _______________________________________________ ISSForum mailing list [EMAIL PROTECTED] TO UNSUBSCRIBE OR CHANGE YOUR SUBSCRIPTION, go to https://atla-mm1.iss.net/mailman/listinfo/issforum To contact the ISSForum Moderator, send email to [EMAIL PROTECTED] The ISSForum mailing list is hosted and managed by Internet Security Systems, 6303 Barfield Road, Atlanta, Georgia, USA 30328.
