Derek,

Please see KBA #1143:
https://iss.custhelp.com/cgi-bin/iss.cfg/php/enduser/std_adp.php?p_faqid=1143

Make sure the NtfsDisable8dot3NameCreation registry key is set to 0. 
Keep in mind if your Event Collector is not installed on the C drive,
you will also have to remake the Program Files directory.  To check to
see if your Program Files directory has a short name created, from a
command prompt of the drive your Event Collector is installed on,
please run the following command:
dir /x
If it does properly have a short name, you should see it say something
like this:
02/07/2005  11:30p      <DIR>          PROGRA~1        Program Files
If you do not see the PROGRA~1, then you do not have a short name
associated with that directory.  To remake it after setting the
registry key properly, simply recopy it like the KBA says to do for
the ISS directory.

> Date: Wed, 2 Feb 2005 21:12:54 +0800
> From: "Stewart, Derek" <[EMAIL PROTECTED]>
> Subject: [ISSForum] Installation of Site Protector version 5.1
>
> Guy's,
> 
> I have tried to install a basic configuration of Site protector version
> 5.1 on a windows 2003 server with all latest patches.  Running SQL 2000
> with all latest patches.
> Once the Console is installed the event collector component is set to
> Offline the sensor status is stopped.
> Starting the sensor gave me this error
> 
> Start Sensor [EMAIL PROTECTED](#6
> <mailto:[EMAIL PROTECTED](#6> ) failed. The error message
> is:The sensor is still in initialization state. Please check Event Log
> on the sensor machine for possible initialization problems.
> [ID=0xc72c0004
> 
> The issDaemon reports this Couldn't get 'engport' from engine
> 'EventCollector_MYSERVER', assuming '901'. and the also Engine
> EventCollector_MYSERVER failed to restart 3 times, force to stop now
> 
> I have tried reinstalling the entire application from the ground up and
> still get the same errors, I have also applied all service packs and
> XPU's and still get the same errors.
> 
> Yours in need of therapy All help greatly accepted.
> Derek
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