Sergev I got this error when applying 1.86 XPU to the database. If you look in the following directory you will find the XPU_Install.log which will tell you what the error is.
\\App Server\c$\program files\iss\realsecure siteprotector\application server\xpu\install\site protector database\db_xpu_1_86_x_20060112 My had an error about not being able to replace a value in the SQL table. So I assumed that it was an ISS fault. To fix it i deleted the downloaded xpu to force the update to re download it. When i reran it worked fine. Regards Steve Risk Management PricewaterhouseCoopers -----Original Message----- Message: 2 Date: Tue, 17 Jan 2006 08:30:33 -0600 From: "Bill Collums" <[EMAIL PROTECTED]> Subject: Re: [ISSForum] DB_XPU_1_86_X_20060112.xpu failed to install To: "Soldatov, Sergey V." <[EMAIL PROTECTED]>, <[email protected]> Message-ID: <[EMAIL PROTECTED]> Content-Type: text/plain; charset="iso-8859-1" What are you intsalling it on? Is the agent you're installing it on online? Is it Not Responding? If it's an appliance can you access it through the LMI? Have you tried to reboot and / or restart the service on it to ensure it's correctly reporting to SP? Did you try to install the XPU a second time? -----Original Message----- From: [EMAIL PROTECTED] on behalf of Soldatov, Sergey V. Sent: Tue 1/17/2006 5:30 AM To: [email protected] Subject: [ISSForum] DB_XPU_1_86_X_20060112.xpu failed to install Installation of update failed. Error: The XPU failed to install. [ID=0xc742001c] Waiting for install to complete for package SiteProtector/DB_XPU_1_86_X_20060112.xpu Starting install of update package SiteProtector/DB_XPU_1_86_X_20060112.xpu Unpacking update package SiteProtector/DB_XPU_1_86_X_20060112.xpu Installing the update ... 100% downloaded - SiteProtector/DB_XPU_1_86_X_20060112.xpu Downloading update file SiteProtector/DB_XPU_1_86_X_20060112.xpu for SiteProtector Database Update (XPU 1.86) Any ideas? Thanks. --- Best regards, Sergey V. Soldatov. Information security department. tel/fax +7 495 745 89 50 tel +7 495 777 77 07 (1613) _________________________________________________________________ --------------------- End of message text -------------------- This e-mail is intended only for the person to whom it is addressed. If an addressing or transmission error has misdirected this e-mail, please notify the author by replying to this e-mail. If you are not the intended recipient you must not use, disclose, print or rely on this e-mail. PricewaterhouseCoopers LLP is a limited liability partnership registered in England with registered number OC303525. The registered office of PricewaterhouseCoopers LLP is 1 Embankment Place, London WC2N 6RH. PricewaterhouseCoopers LLP is authorised and regulated by the Financial Services Authority for designated investment business. PricewaterhouseCoopers LLP may monitor outgoing and incoming e-mails and other telecommunications on its e-mail and telecommunications systems. By replying to this e-mail you give your consent to such monitoring. ---------------------------------------------------------------- Visit our website http://www.pwc.com/uk _______________________________________________ ISSForum mailing list [email protected] TO UNSUBSCRIBE OR CHANGE YOUR SUBSCRIPTION, go to https://atla-mm1.iss.net/mailman/listinfo/issforum To contact the ISSForum Moderator, send email to [EMAIL PROTECTED] The ISSForum mailing list is hosted and managed by Internet Security Systems, 6303 Barfield Road, Atlanta, Georgia, USA 30328.
