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https://issues.apache.org/jira/browse/AMQ-9421?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=17811946#comment-17811946
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Justin Bertram edited comment on AMQ-9421 at 1/29/24 3:37 PM:
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Can you provide any additional information about the issue aside from the
attached file? I don't recognize the format of the file in the archive. At the
very least do you know which version of the broker was in use?
If you are not able to provide any more details then this issue will be closed.
was (Author: jbertram):
Can you provide any additional information about the issue aside from the
attached file? I don't recognize the format of the file in the archive. At the
very least do you know which version of the broker was in use?
> dmps files
> ----------
>
> Key: AMQ-9421
> URL: https://issues.apache.org/jira/browse/AMQ-9421
> Project: ActiveMQ
> Issue Type: Bug
> Reporter: Jimmy
> Priority: Major
> Attachments: jitdump.20240129.050502.2640.0004.zip
>
>
> Hi, I'm opening this ticket as requested by Ibm Cognos support. Below are
> thenotes from IBM asking me to open a ticket with you.
> Thank you,
> Jimmy
> FROM IBM:
> Good afternoon
> Thanks for the files.
> I have completed my investigation of this and we have another client who has
> run into this issue as well.
> Dev has completed their review of the issue and the problem is with ActiveMQ
> itself.
> Unfortunately, the crash dump does not help our IBM Development team identify
> the root cause for the crash as the problem is ActiveMQ and we require this
> team to identify the cause.
>
> *ACTION:*
> Thus, in order to determine the culprit here, we need ActiveMQ engaged and
> analyze their dmps being created.
>
> 1.Please contact ActiveMQ directly using the link below and share the dump
> files directly through a ticket with them as IBM can't share any file
> uploaded to IBM as we must adhere to GDPR regulations.
>
> [https://issues.apache.org/jira/projects/AMQ/issues]
>
> 2.Once you hear back from ACTIVEMQ, please update this ticket with their
> analysis and their confirmation of what version of ActivMQ this issue will be
> addressed in.
>
> Please let me know if you have any questions
> Regards
> Marnie
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