https://issues.apache.org/ooo/show_bug.cgi?id=121576

--- Comment #10 from Ariel Constenla-Haile <[email protected]> ---
(In reply to jimarona from comment #9)
> The problem still exists and I reported that I have the Java Runtime
> Environment installed.

Please check the following:

- if your Windows is 64 bit, you need a JRE 32 bit, because OpenOffice is a 32
bit application

- if you have a 32 bit JRE, and the bug still happens, then you might be facing
this known bug, as described in the release notes:
http://www.openoffice.org/development/releases/3.4.1.html#AOO3.4.1ReleaseNotes-KnownIssues

"Apache OpenOffice 3.4.0 and 3.4.1 support Java 7, which is the recommended
configuration; but (especially on 64-bit Windows) you might receive warnings
about the Java version being defective. In that case, download and install the
Microsoft Visual C++ 2010 Redistributable Package."

The solution is to download and install
http://download.microsoft.com/download/5/B/C/5BC5DBB3-652D-4DCE-B14A-475AB85EEF6E/vcredist_x86.exe

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