https://issues.apache.org/ooo/show_bug.cgi?id=123329
Bug ID: 123329
Issue Type: DEFECT
Summary: OOo Writer hangs for 30 min+ when saving simple
document
Product: Writer
Version: 4.0.0
Hardware: Mac
OS: Mac OSX, 10.8
Status: UNCONFIRMED
Severity: major
Priority: P3
Component: open-import
Assignee: [email protected]
Reporter: [email protected]
CC: [email protected]
Created attachment 81605
--> https://issues.apache.org/ooo/attachment.cgi?id=81605&action=edit
A two page document summarizing an interview for my class
This is a problem relating to saving/exporting, but since that option wasn't
available above, I went with the closest I could think of - Open/Importing.
I have run OOo on my Mac for over a year. It has been rock solid stable. Until
4 weeks ago. I encountered my first hang when trying to save a document. The
hang was so severe I forced a shut down and rebooted my system. The hang only
affected OOo Writer to my knowledge. I haven't used the other components in
quite a while.
Here is what keeps happening, but seemingly at random.
Click on Save or Save As
Save box opens up
I try select where I want to save it (non default location)
Save box disappears before I can even type in a document name or hit save.
Writer remains stuck for a very long period of time.
The Save dialogue box reappeared once after about 30 min, and I was able to
finish saving my document.
This doesn't happen every time, but it seems to happen more often when I try to
save my document to a non-standard location, such as Desktop\U Mary Classes\MGT
326\Session 3\Jonathan Musk-Paper3-Session3.odt.
The problem began prior to my making changes to the system. In fact, I didn't
notice this problem until I started taking online classes and wanted to put all
my files outside of the Documents folder. Previously, I only saved into the
Documents folder and its subdirectories.
I am writing this during my 4th such hang up in 4 weeks, and as of right now
OOo Writer has been hung for well over an hour. Here are the software changes I
have made since my first hanging:
1. Mac OSX 10.7.4 Lion, OOo 3.4.1, Mac Java 6u?? (unsure of which update. I
try to stay on top of updates, but I don't know which one I had)
2. Mac OSX 10.8.5 Mountain Lion, OOo 3.4.1, Mac Java 6u?? (same)
3. Mac OSX 10.8.5 Mountain Lion, OOo 4.0.0, Mac Java 6u?? (same)
4. Mac OSX 10.8.5 Mountain Lion, OOo 4.0.0, Mac Java 7u25
Today I updated to Mac Java 7u40. But I haven't rebooted the system yet. I may
have to switch word processors until this bug can get fixed. I have to be able
to reliably type my documents.
Attached is the simple file I was working on when I had a crash and recovery.
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