Hi Friends, 

Hope your day is going well! 

 Does not reply to this mail.......Please send me matching profiles to 
[email protected]  ASAP. Please go through the requirement thoroughly and submit 
matching resumes. (Call me at 732 333 3219)



Immediate Interview 

Service Transition Release Analyst

Primary Location: Burlington, MA

Duration: Long term

Best Rate: ALAP


Description

Within the team we are now seeking a highly motivated, driven and experienced 
individual to join us as Service Release Manager as a part of Transition team 
for Digital Commerce. Once onboard, you will be responsible for establishing 
and managing the release management practice of selected service deployments. 
As well as engage, interface and manage end-to-end successful service line 
integrations or future service functionality deployments in Digital Commerce. 
You will be working in close relationship with Services Product management, 
Services R&D, service operations team and Bangalore service support team. Also 
you will be working in closely with Change management, Pipeline and Release 
management, and Quality teams. 

General Purpose
To effectively manage a virtual team of specialists to ensure the delivery and 
deployment of new releases, configuration changes to live environment in a 
professional and controlled manner.

Main Responsibilities
. Manages the performance of the team and individuals. 
. Ensures quality of business infrastructure service and support delivered. 
. Release and release test planning validation
. Ensures that the integrity of the live environment is protected and that the 
correct components are released. 
. Ensures that deployed Releases and the resulting services meet customer 
expectations, and verifies that IT operations are able to support the new 
service. 
. Documents all changes in the IT Infrastructure and its components 
(Configuration Items), in order to maintain a minimum amount of interruptive 
effects upon the running operation.
. Cooperation with Application Operations and Data Center teams

Main Responsibility Area
. Release management in People services 
. Ensure consistency and quality through the lifecycle of releases and ensure 
multi site deployments
. Support wide range of deployment activities and customer interface to ensure 
successful integrations and deployments of functionality from Services service 
lines
. 3rd party supplier mgmt interface for integrated technologies
. Scheduling, evaluating, recording, reporting of change requests jointly with 
Change Management Team
. Ability to prioritize and ensure that results are gained; problems solved 
with urgency 
. Absolute customer centricity 
. Ability to function in a fast paced and multidimensional role, where 
interdependencies are many and effects from NOT managing them on the system 
level result in immediate business impacts 
. Able to work under pressure & still keep schedule/results, with good 
communication, organization and keeping dependencies in mind 
. Ability to have fun, while understanding the seriousness of ensuring our 
global & world class capabilities

Network
. Individual Services Service lines, R&D teams (architects and developers) and 
Application Operations teams. Nokia IT, Common Internet Infrastructure Team 
members and cross organizational teams within Common operations & planning 
Organization

Individual Qualifications

. Typically 8-12 years relevant experience. Recognized expert in their field 
(depth & breadth).
. Degree strongly preferred. 
. Solid understanding of IT technical infrastructure components and IT service 
management and end user support processes 
. Capability to lead problem resolution involving significant complexity and 
personnel from several line units and geographical locations 
. Financial management skills and skills to translate IT terms understandable 
by the business management 
. ITIL certification is an advantage 
. Previous expertise in Massive Global Infrastructure systems & Consumer 
Internet Service experiences

Environment
Carries out specialized activities/projects according to general direction. 
Influences others to support decisions. Works independently with little 
supervision. Analysis of situation or data requires review of relevant factors. 
Communicates and collaborates with wide range of stakeholders and customers

Technical Coverage Areas of Understanding
Internet technologies; IP technology, Mobile IP; OMA; Digital Rights Mgmt; 
Streaming technologies; Network technology; DNS; Network security; Network 
topology; Cellular Network; Connectivity; Content Delivery Networks (CDN), 
Protocols: HTTP, Samba, CIFS, SOAP and REST, Network storage: NAS, SAN and 
Virtualized, Operating Systems: UNIX, Linux and Windows, monitoring tools, 
Middleware: Weblogic and Webshpere, and Databases: Oracle and MySQL. 

Skill Competencies
Deciding & Initiating Action; Relating & Networking; Planning & Organizing; 
Delivering Quality & Results; Customer Focus; Collaboration; Understanding 
Technologies & Products

 

Best Regards,

Bernard D'Souzza

Account Manager - Data Group Inc 

 

 

Certified Minority Women Owned Business Enterprise (MWBE) & Small Business 
Enterprise (SBE)


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Office: 732-791-2348 Ext: 242 | Fax: 732-907-1174 |email: [email protected]| 
Website: www.datagroupinc.net|


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