Hi Associates, Please let me know if you have any consultant for the following requirement.
Kindly Send Resumes to [email protected] *Position: Quality Management Location: Bloomington, IL Duration: 7 months * *Role Requested: Quality Management Business Analyst Business Knowledge Preferred:* Extensive knowledge of the Call Center Environment; Extensive knowledge of Quality Management Program processes and procedures, including reviews, reconsideration process and reporting, including analyzing reports Knowledge of the calibration process, including knowledge of review process for chat and email in contact center Experience with Project work, processes, and timelines, including analyzing processes and writing procedures Possess Quality Management expertise . Will support the contact center Quality Management processes and capabilities Assist with activation readiness. *Technical Skills Preferred:* Working knowledge of Verint. Working Knowledge of Quality Monitoring Evaluation Forms; Critical Thinking Communication (verbal and written); Adaptability/Flexible Attention to Detail Teamwork. Data Knowledge Preferred Ability to analyze information, situations and problems, draw conclusions and make recommendations relative to QM. Thanks & Regards Sairam Aligala Technical Recruiter Vertigon Consulting Phone: 201-786-2670 Fax: 732-398-0506 Email: [email protected] URL: www.vertigonconsulting.com NOTE: We respect your Online Privacy. This is not an unsolicited mail. If you are not interested in receiving our E-mails then please reply with a "REMOVE" in the subject line and mention all the E-mail addresses to be removed with any E-mail addresses which might be diverting the E-mails to you. We apologize for any unintended inconvenience. -- You received this message because you are subscribed to the Google Groups "it req" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/it-req. For more options, visit https://groups.google.com/d/optout.
