PT Emerio Indonesia
Advertised: 7-10-11 | Closing Date: 6-11-11 Emerio Corporation is a rapidly growing global consulting and IT services company headquartered in Singapore (www.emeriocorp.com) with its focus on Business Intelligence, Infrastructure Solutions, Managed Services, Professional Services, and Software Services. Since its inception in 1997, Emerio is currently supported by over 1300 employees who serve global customers 24 x 7 out of delivery centers in India, Indonesia, Malaysia, Philippines and Singapore apart from 9 other countries with global offices. In support of our operation in Indonesia as part of Emerio's strategy to strengthen its presence in Asia, we are looking for young and experienced Professional to fulfill following position: IT Helpdesk (Core Banking Application) Jakarta Raya Responsibilities: * Take notes on every call on the system (open ticket). Call includes : phones, mails, official letter, etc. * Do quick win (help user directly by phone for any trouble) * Do problem escalation to another tier support (2nd tier) if helpdesk can not overcome the problem. * Do dispatch to related parties. * Make confirmation to user if related to the problem status. * Closing ticket if the problem has officially solved. Requirements: * Candidate must possess at least a Bachelor's Degree in Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic), Computer Science/Information Technology or equivalent. * Has at least two years experience as IT helpdesk in Banking environment * Sound knowledge in Core banking system (such as: ICBS, Silverlake, etc) * Has knowledge in banking job flow. * Experience in troubleshoot hardware and network * Able to work in high pressure and willing to work overtime * Has good communication skills * Fluency in English, both oral and written * Willing to be hired for 12 months contract (extendable) for Banking client, located in Central Jakarta. If you consider yourself as a strong and convincing personality with total dedication to quality and customer satisfaction, you are welcome to be part of Emerio family. Please kindly send your comprehensive resume with the code subject to: [email protected] cc to : [email protected] [cid:[email protected]] PT Emerio Indonesia Palma One Building 7th Floor Jl.HR Rasuna Said kav X-2 No.4 Setiabudi Jakarta - Selatan 12950. Regards, Aziza Fitriani Recruitment Specialist | Emerio Indonesia Palma One Building 7th Floor, Suite 707 Jl. HR Rasuna Said Kav.X2 No.4 Jakarta 12950 p : 021-2525570 | f : 0212525571 www.emeriocorp.com [Non-text portions of this message have been removed] ------------------------------------ -- www.itcenter.or.id - Komunitas Teknologi Informasi Indonesia Gabung, Keluar, Mode Kirim : [email protected] Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/ITCENTER/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/ITCENTER/join (Yahoo! ID required) <*> To change settings via email: [email protected] [email protected] <*> To unsubscribe from this group, send an email to: [email protected] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
