Van den Brandt Tom T wrote:
Hi,
While experimenting with configuration items, I entered some building
locations for our customer. I then linked one of the locations to a
test ticket. Unfortunately, I selected the wrong type of link. I
then re-linked the location to the ticket (with the correct type), but
now it has two links in the 'linked as' field (which seems logical as
indeed, some configuration items might have more then one type of
relationship to other configuration items).
What I can't find is how to remove/correct the link
type/relationship. Is there some 'unlink' functionality? Can anyone
help out?
Thanks,
Regards,
Tom
------------------------------------------------------------------------
_______________________________________________
OTRS mailing list: itsm - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/itsm
To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm
Support or consulting for your OTRS::ITSM system?
=> http://www.otrs.com/
Hi Tom!
You have click Link, then Choose from dropdown menu type of your
incorrect linked object. And after than check check box of this linked
object and click Delete link in top left conner. It is very unfriendly
way to do this, but the only one I know %)
_______________________________________________
OTRS mailing list: itsm - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/itsm
To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm
Support or consulting for your OTRS::ITSM system?
=> http://www.otrs.com/
