Hi Tilman,
        Like you, i used the same steps : First export a template dataset
(to verify data and formats) and next import my CSV-File. This is working
ok!!. I have valid data on my Config Items.
        My problem starts when i try to find out some register on this data.
The search tool (on Config Item screen) returns nothing!! (like if no CIs
were find out on my system).

Best Regards,

José.

-----Mensagem original-----
De: [email protected] [mailto:[email protected]] Em nome de
[email protected]
Enviada em: segunda-feira, 9 de março de 2009 09:00
Para: [email protected]
Assunto: itsm Digest, Vol 22, Issue 2

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Today's Topics:

   1. Re:  Config Item Search (Tilman Mayer)
        

----------------------------------------------------------------------

Message: 1
Date: Mon, 9 Mar 2009 08:38:19 +0100
From: Tilman Mayer<[email protected]>
Subject: Re: [itsm] Config Item Search
To: [email protected]
Message-ID: <[email protected]>
Content-Type: text/plain; charset=windows-1252

Hi,

I always export a template dataset the first time before importing contents
to itsm. Then I use this template csv-file for pasting in my contents
(ci's). Afterwards I use this file for the import process. In my case this
is working quite fine.

Regards,
Tilman



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