Hi, everyone! Could anyone please share with the best way of maintaining a journal for config items? E.g. I'm upgrading some software on a server and I'd like my collegues to see all the activity related to this server.
Am I right that I can do it just creating a new ticket and linking it with CI? Thanks in advance! --------------------------------------------------------------------- OTRS mailing list: itsm - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/itsm To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
