Ok, getting there!
Basicaly two questions, the first one is, do I have to add the Number in the
import file?
And the second one is, in the CSV file, I have every value separated by each
column, is this correct or do I have to separate it by commas?
Thanks and regards
María
Alejandra Piedra
Unidad
de Informática y Sistemas de Información
IICA
(506) 2216-0171
[email protected]
From: [email protected]
Date: Mon, 26 Apr 2010 21:33:58 +0200
To: [email protected]
Subject: Re: [itsm] OTRS-Import/Export Problem
Hi,
On 26.04.2010, at 21:25, Maria Alejandra Piedra wrote:It goes something like
this:
FenixProduction OperationalDellI don't know what Deployment state ID I have to
add.
this looks well ... "Production" is the Deployment State therefor it is the 3rd
column in your import file.Please make sure this is configured properly in the
import / export definition.
Nils Leideck
--
Nils Leideck
Senior Consultant
[email protected]
[email protected]
http://webint.cryptonode.de / a Fractal project
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