Hi.

 

I am working on setting up an OTRS installation here.  Currently, I am
doing testing to see if everything works as expected.  There are a few
quirks that I probably will get around by myself, but there is one I
just can't seem to work out.

 

Whenever I og to "Config Item", and try to create a new one, my browser
tries to download an empty file named index.pl.  Everything else seems
OK, I even have a couple of config items in the database, as they were
entered before an upgrade that probably broke this function.

 

Versions I use, include:

OTRS 2.4.7

ITSM 2.0.3

CiCS 3.1.6

CiCS-ITSM 2.1.6

 

They were all upgraded yesterday, but I am not entirely sure when this
problem started.

 

Now, I suspect the upgrade to have caused the problem.  Since this is
not a production environment, I suppose I could reinstall ITSM and other
modules, but I am actually more interested in finding the cause or a
solution without reinstalling the modules, so I can avoid or fix the
problem at a later stage, should it resurface.

 

Any good ideas?

 

MVh,

Audun Einangen

 

 

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