Hello, Have you seen your apache logs? Please check this thread http://forums.otrs.org/viewtopic.php?f=81&t=4501 and this bug report http://bugs.otrs.org/show_bug.cgi?id=5338
Leonardo Certuche www.itconsultores.com.co On 20 July 2010 02:59, Audun Einangen <[email protected]> wrote: > Hi. > > > > I am working on setting up an OTRS installation here. Currently, I am > doing testing to see if everything works as expected. There are a few > quirks that I probably will get around by myself, but there is one I just > can’t seem to work out. > > > > Whenever I og to ”Config Item”, and try to create a new one, my browser > tries to download an empty file named index.pl. Everything else seems OK, > I even have a couple of config items in the database, as they were entered > before an upgrade that probably broke this function. > > > > Versions I use, include: > > OTRS 2.4.7 > > ITSM 2.0.3 > > CiCS 3.1.6 > > CiCS-ITSM 2.1.6 > > > > They were all upgraded yesterday, but I am not entirely sure when this > problem started. > > > > Now, I suspect the upgrade to have caused the problem. Since this is not a > production environment, I suppose I could reinstall ITSM and other modules, > but I am actually more interested in finding the cause or a solution without > reinstalling the modules, so I can avoid or fix the problem at a later > stage, should it resurface. > > > > Any good ideas? > > > > MVh, > > Audun Einangen > > > > > > --------------------------------------------------------------------- > OTRS mailing list: itsm - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/itsm > To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
--------------------------------------------------------------------- OTRS mailing list: itsm - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/itsm To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
