Dear Daniel,

On 11.04.2011, at 17:21, DANIEL D'AGOSTINO wrote:

> I'm using the OTRS version 2.4.7.
> I'm trying to restrict some ticket types depending on the group of users is 
> logged in.
> I've tried to do it using ACL but I couldn't find the way.
> 
> ¿Is it possible? ¿Any suggestions?

as far as I remember there was a functtion for ACLs missing to handle 
TicketTypes.
I recommend to update to OTRS 2.4.10 or OTRS 3.0.7

Cheers, Nils

-- 
Nils Leideck
http://webint.cryptonode.de / a Fractal project

---------------------------------------------------------------------
OTRS mailing list: itsm - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/itsm
To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm

Reply via email to