Thanks for your quick answer. Regards. Daniel.
> From: [email protected] > Date: Mon, 11 Apr 2011 17:43:41 +0200 > To: [email protected] > Subject: Re: [itsm] Restricting Ticket Types with ACLs > > Dear Daniel, > > On 11.04.2011, at 17:21, DANIEL D'AGOSTINO wrote: > > > I'm using the OTRS version 2.4.7. > > I'm trying to restrict some ticket types depending on the group of users is > > logged in. > > I've tried to do it using ACL but I couldn't find the way. > > > > ¿Is it possible? ¿Any suggestions? > > as far as I remember there was a functtion for ACLs missing to handle > TicketTypes. > I recommend to update to OTRS 2.4.10 or OTRS 3.0.7 > > Cheers, Nils > > -- > Nils Leideck > http://webint.cryptonode.de / a Fractal project > > --------------------------------------------------------------------- > OTRS mailing list: itsm - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/itsm > To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm
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