Rangel Perez Sardinha
Projects\Support Analyst Unidade - RPO * [email protected] +55 (16) 3515-5800 +55 (16) 3515-5807 +55 (11) 3130-9800 +55 (16) 9287-4445 Hi Valentin, Could you send me your Class Definition for the CI that u are using attachs? When i was adding a JPG, after submit the CI i get error in Kernel/System/CIAttachmentStorage/AttachmentStorageDB.pm line 288. Rangel Perez Sardinha Projects\Support Analyst Unidade - RPO * [email protected] (+55 (16) 3515-5800 (+55 (16) 3515-5807 (+55 (11) 3130-9800 (+55 (16) 9287-4445 > > > On 12/04/2011, at 18:42, Valentín Ortiz F. wrote: > >> I'm also using ITSM-CIAttributeCollection with OTRS ITSM 3.0.1 and it is >> working fine, I'm able to attach any type of file. Do you have problems >> only with jpeg images? >> >> >> >> -----Original Message----- >> From: Rangel Perez Sardinha <[email protected]> >> Reply-to: "OTRS::ITSM User questions and discussions" <[email protected]> >> To: [email protected] >> Subject: [itsm] Attachments in CIs >> Date: Tue, 12 Apr 2011 16:59:08 -0300 >> >> May i attach a file direct to a CI? I had tried to use ITSM CI >> Attribute Collection, but when i use type File Attach in >> ConfigurationItem and edit a CI i attaching a JPG i can't edit it >> anymore and have no access to CI anymore. >> >> >> Rangel Perez Sardinha >> >> Projects\Support Analyst >> >> >> Unidade - RPO >> >> * [email protected] >> >> (+55 (16) 3515-5800 >> >> (+55 (16) 3515-5807 >> >> (+55 (11) 3130-9800 >> >> (+55 (16) 9287-4445 >> >> >> >> >> >> >> >> >> --------------------------------------------------------------------- >> OTRS mailing list: itsm - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/itsm >> To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm >> >> --------------------------------------------------------------------- >> OTRS mailing list: itsm - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/itsm >> To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm >
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