Dears,
Belnet has chosen OTRS::ITSM has its initial service desk+ software
application.
As planned, ICT & Logistic will implement it by march 2013 at the latest.
In order to select the right support level and implementation, we need
some information from you:
1. What are the availability requirements for this application?
Particularly, what would be its maximal allowed downtime in case of
problem?
2. Do you have anything against a hosted solution?
Thank you in advance for your prompt responses,
--
*Cyrille Bollu *
Belnet . ICT & Logistics
Louizalaan 231 Avenue Louise
Brussel 1050 Bruxelles
België . Belgique
T: +32 2 790 33 33
*www.belnet.be <http://www.belnet.be>*
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