Obviously sent to the wrong email address; Sorry for that guys. Le 15/05/2012 11:33, Cyrille Bollu a écrit : > Dears, > > Belnet has chosen OTRS::ITSM has its initial service desk+ software > application. > > As planned, ICT & Logistic will implement it by march 2013 at the latest. > > In order to select the right support level and implementation, we need > some information from you: > > 1. What are the availability requirements for this application? > Particularly, what would be its maximal allowed downtime in case > of problem? > > 2. Do you have anything against a hosted solution? > > Thank you in advance for your prompt responses, > > -- > > *Cyrille Bollu * > Belnet . ICT & Logistics > Louizalaan 231 Avenue Louise > Brussel 1050 Bruxelles > België . Belgique > T: +32 2 790 33 33 > *www.belnet.be <http://www.belnet.be>* > > > --------------------------------------------------------------------- > OTRS mailing list: itsm - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/itsm > To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm
-- *Cyrille Bollu * Belnet . ICT & Logistics Louizalaan 231 Avenue Louise Brussel 1050 Bruxelles België . Belgique T: +32 2 790 33 33 *www.belnet.be <http://www.belnet.be>*
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