Ailton, estou a disposi��o ! Entre em contato atraves do email [EMAIL PROTECTED]
Best Regard, Renato Lima REDECARD S/A VP Opera��es, Tecnologia & Servi�os - Ger�ncia Infra-Estrutura Microsoft Certified System Engineer and Internet, MCSE+I Since 1999 www.redecard.com.br 55 11 2121-0888 55 11 9131-9746 ----- Original Message ----- From: "Ailton Neves" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Cc: "Simone Mota" <[EMAIL PROTECTED]> Sent: Tuesday, August 24, 2004 11:07 AM Subject: [itsm_br] Auditoria ISO 9001:2000 x ITIL Pessoal, Estamos necessitando de um auditor para os dias 6, 7 e 8 de outubro para auditar especificamente os processos do ITIL: Controle Produ��o (backup e restore, job scheduling, promo��o a Produ��o) Opera��o (opera��o manuten��o) Monitora��o ambiente (Rede, HW e SW, Seguran�a, Conectividade) Administra��o de ambientes Gerencia Capacidade e Disponibilidade Gerencia de Configura��es e Gerenciar Vers�es Gerencia de Incidentes/ Gerencia de Problemas Gerencia de Mudan�as Voc�s conhecem algu�m que conhe�a bem o ITIL e possa nos auditar de acordo com ISO 9001:2000? Aguardo resposta. Grato. Ailton Ferreira Neves Coordenador de Qualidade e Processos Optiglobe Telefone: (011) 2162-4600 Celular: (011) xxxx-xxxx E-mail : [EMAIL PROTECTED] Uma empresa do Grupo Votorantim [Non-text portions of this message have been removed] ------------------------ Yahoo! Groups Sponsor --------------------~--> $9.95 domain names from Yahoo!. Register anything. http://us.click.yahoo.com/J8kdrA/y20IAA/yQLSAA/67folB/TM --------------------------------------------------------------------~-> ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ ++++++++++++++ Lista ITSM_BR - Gest�o de TI - Mantida por Gilberto Biasoto - Network Designers - http://www.networkdesigners.com.br - ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ ++++++++++++++ Para de descadastrar envie email para: [EMAIL PROTECTED] --- Yahoo! Groups Links ======================================================================================================== Este e-mail e confidencial e pode conter informacoes privilegiadas. Se voce nao for o destinatario desta mensagem por favor delete-a e me informe no endereco acima. Nao copie ou reenvie de forma a revelar estas informacoes a outras pessoas ou utilize-as para qualquer proposito. This e-mail is confidential and may also be privileged. If you are not intended recipient, please delete it and notify me immediately at above address; do not copy, forward or other side disclose the contents of this e-mail to any other person or use it for any purpose. ------------------------ Yahoo! Groups Sponsor --------------------~--> $9.95 domain names from Yahoo!. Register anything. http://us.click.yahoo.com/J8kdrA/y20IAA/yQLSAA/67folB/TM --------------------------------------------------------------------~-> ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Lista ITSM_BR - Gest�o de TI - Mantida por Gilberto Biasoto - Network Designers - http://www.networkdesigners.com.br - ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Para de descadastrar envie email para: [EMAIL PROTECTED] --- Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/itsm_br/ <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
