Ola, Sugiro HP OpenView Service Desk. abraços Mauricio On 8/3/05, Armando Ribeiro <[EMAIL PROTECTED]> wrote: > > Olá, > > Também tenho esse problema. Estou tentando implementar os processos de > Configuration/Change e não consigo encontrar uma aplicação no mercado que > possa > apoiar as atividades dos processos. No desespero cheguei a criar um > protótipo de > aplicativo em (imaginem!) Access. > > Alguém tem alguma dica de aplicativo que possa ser utilizado para apoio > nas > funções de Configuration/Change? > > Grato pela atenção > > Armando Ribeiro > > Conheça a Biblioteca Virtual do Estudante de Língua Portuguesa > Acesse http://www.bibvirt.futuro.usp.br > > > > Citando Kleyson Rios <[EMAIL PROTECTED]>: > > > > > > > > > > > Amigos o que vcs tem usado como CMDB ?? > > > > > > > > Estava pensando em implementar um Change/Configuration > > > > Management bem basico para o suporte, mas nao tem > > > > encontrado nada para trabalhar como CMDB. > > > > > > > > __________________________________________________ > > > > Converse com seus amigos em tempo real com o Yahoo! 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