Uma ilustração vale mais do que mil palavras...
Anderson Marcelino Pereira wrote: > Levando-se em consideração que ITIL tem como principal objetivo alinha > TI aos > negócios e vice-versa. > Por que há sempre uma briga entre CIO x CEO? > > Anderson Marcelino Pereira > ITIL® Foundation Certified > [EMAIL PROTECTED] > 55 (11) 8317-5537 > > > > Prezados Amigos, > > > > Estou realizando uma pesquisa muito importante para a minha tese de > > mestrado e estou procurando algum material em português sobre a norma BS > > 15000. Vocês sabem onde posso localizá-lo? > > > > Um abraço a todos! > > > > > > Fernando Vaz > > ITIL Foundation Certified > > > > > > > > [Non-text portions of this message have been removed] > > > > > > > > > > > > > > > ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ > > Lista ITSM_BR - Gestão de TI - Mantida e moderada por Gilberto > Biasoto - IT > > gbiasoto @ yahoo.com.br > > > > > ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ > > > > Para de descadastrar envie email para: > [EMAIL PROTECTED] --- > > > > > > Yahoo! Groups Links > > > > > > > > > > > > > > > > > > > > > > > ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ > Lista ITSM_BR - Gestão de TI - Mantida e moderada por Gilberto Biasoto > - IT gbiasoto @ yahoo.com.br > > ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ > > Para de descadastrar envie email para: > [EMAIL PROTECTED] --- > > > > > > SPONSORED LINKS > Technical support outsourcing > <http://groups.yahoo.com/gads?t=ms&k=Technical+support+outsourcing&w1=Technical+support+outsourcing&w2=Online+technical+support&w3=Technical+support&w4=Computer+technical+support&w5=Technical+support+software&w6=Internet+technical+support&c=6&s=184&.sig=DGecG3m9fg4WioikGXPwLA> > > Online technical support > <http://groups.yahoo.com/gads?t=ms&k=Online+technical+support&w1=Technical+support+outsourcing&w2=Online+technical+support&w3=Technical+support&w4=Computer+technical+support&w5=Technical+support+software&w6=Internet+technical+support&c=6&s=184&.sig=bqWJRJa0CwD5fTYrZFSdJw> > > Technical support > <http://groups.yahoo.com/gads?t=ms&k=Technical+support&w1=Technical+support+outsourcing&w2=Online+technical+support&w3=Technical+support&w4=Computer+technical+support&w5=Technical+support+software&w6=Internet+technical+support&c=6&s=184&.sig=EE1sTmFMWskqVYuqpS2_mw> > > > Computer technical support > <http://groups.yahoo.com/gads?t=ms&k=Computer+technical+support&w1=Technical+support+outsourcing&w2=Online+technical+support&w3=Technical+support&w4=Computer+technical+support&w5=Technical+support+software&w6=Internet+technical+support&c=6&s=184&.sig=Y8feOejid5lkwSu4VdJAiQ> > > Technical support software > <http://groups.yahoo.com/gads?t=ms&k=Technical+support+software&w1=Technical+support+outsourcing&w2=Online+technical+support&w3=Technical+support&w4=Computer+technical+support&w5=Technical+support+software&w6=Internet+technical+support&c=6&s=184&.sig=QAnZSQxbNAJfbae1LsCfGw> > > Internet technical support > <http://groups.yahoo.com/gads?t=ms&k=Internet+technical+support&w1=Technical+support+outsourcing&w2=Online+technical+support&w3=Technical+support&w4=Computer+technical+support&w5=Technical+support+software&w6=Internet+technical+support&c=6&s=184&.sig=bmea4Ixb0c6pSg_8xQEMfw> > > > > > ------------------------------------------------------------------------ > YAHOO! GROUPS LINKS > > * Visit your group "itsm_br > <http://groups.yahoo.com/group/itsm_br>" on the web. > > * To unsubscribe from this group, send an email to: > [EMAIL PROTECTED] > <mailto:[EMAIL PROTECTED]> > > * Your use of Yahoo! Groups is subject to the Yahoo! Terms of > Service <http://docs.yahoo.com/info/terms/>. > > > ------------------------------------------------------------------------ > [Non-text portions of this message have been removed] ------------------------ Yahoo! Groups Sponsor --------------------~--> Fair play? Video games influencing politics. Click and talk back! http://us.click.yahoo.com/T8sf5C/tzNLAA/TtwFAA/67folB/TM --------------------------------------------------------------------~-> ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Lista ITSM_BR - Gestão de TI - Mantida e moderada por Gilberto Biasoto - IT gbiasoto @ yahoo.com.br ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Para de descadastrar envie email para: [EMAIL PROTECTED] --- Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/itsm_br/ <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
