CNN’s new streaming service, CNN Plus, is already shutting down
New parent company, Warner Bros. Discovery, decided to pull the plug on the 
streaming service after a slow first month.
By Jeremy Barr
Today at 12:11 p.m. EDT|Updated today at 1:51 p.m. EDT

https://www.washingtonpost.com/media/2022/04/21/cnn-plus-streaming-shut-down-warner-bros/

New parent company Warner Bros. Discovery has decided to shut down the 
streaming service CNN Plus, which launched late last month. (CNN)

Less than a month after CNN launched with great fanfare a $100 million 
streaming service that represented a massive bet on the future of digital news 
consumption, new parent company Warner Bros. Discovery has decided to shut it 
down at the end of April.

CNN Plus offered nearly a dozen live new shows from veteran CNN stars and newly 
hired marquee talents, such as former Fox News anchor Chris Wallace, that could 
be watched live or on-demand, as well as a substantial library of original 
documentaries, such as the food-and-travel programs hosted by Stanley Tucci and 
the late Anthony Bourdain.

Yet the service got off to a slow start, as the cable-news giant found 
difficulty convincing enough customers to pay the $5.99 monthly cost. On 
Thursday, new CNN chief executive Chris Licht stunned employees with the 
announcement it would shutter next week.

“While today’s decision is incredibly difficult, it is the right one for the 
long-term success of CNN,” Licht wrote in a memo to staff obtained by The 
Washington Post, adding that it would allow the company to “refocus resources” 
on CNN’s journalism.

During a town hall meeting with employees on Thursday afternoon, Licht 
described the development as a “uniquely [bad] situation,” using an expletive, 
and told staff that “it is not your fault that you had the rug pulled out from 
underneath you,” according to a staffer on the call.

From March 29: CNN takes a $100 million step into streaming today

A veteran producer described the announcement’s impact as “just complete shock 
across the network.” The producer, who was not authorized to comment and spoke 
on the condition of anonymity, said that many CNN employees expected “some sort 
of reimagining” of the service but not a complete shutdown. But the person 
added that Licht displayed leadership when he “took responsibility” for the 
decision in the town hall meeting.

The service seemed to be in jeopardy almost from the beginning, but 
particularly after Discovery Inc. formally took control of the CNN brand 
earlier this month.

The network has not released any data on the number of people who have 
subscribed, but early media reports suggested that the number was lower than 
expected considering the overall cost of the project. Besides Wallace, CNN Plus 
was building new shows around several other talents hired away from prominent 
news organizations, including Kasie Hunt of MSNBC and Audie Cornish of NPR, 
though the service did not offer the network’s traditional television shows to 
subscribers.

Meanwhile, David Zaslav, the chief executive of Warner Bros. Discovery, had 
expressed a desire for the larger company to have one primary streaming 
service, rather than a bevy of services. In the months leading up to the 
merger, Discovery executives had hoped that WarnerMedia leadership would delay 
the CNN Plus launch, but company brass, led by chief executive Jason Kilar, 
decided to move forward with it.

Licht said the decision was aligned with the company’s broader strategy for 
reaching viewers. “In a complex streaming market, consumers want simplicity and 
an all-in service, which provides a better experience and more value than 
stand-alone offerings,” he wrote.

He also commended the staff for “building and flawlessly launching CNN+ in a 
very short period of time” and promised that some of the new programming they 
developed will move to CNN or the company’s other networks, where news will be 
“an important part of a compelling broader offering along with sports, 
entertainment, and nonfiction content.”

Whereas CNN Plus featured a heavy dose of lifestyle programming and cultural 
conversation, Licht said that CNN will from now on focus on newsgathering and 
journalism.

As part of the transition, the company announced the departure of Andrew Morse, 
a veteran CNN digital executive who has served as head of CNN Plus, with Alex 
MacCallum stepping in to oversee the network’s digital efforts.

CNN had hired hundreds of employees to work on the streaming service, and Licht 
said in his memo that all CNN Plus employees will receive pay and benefits for 
the next 90 days. Some employees may be able to get other jobs at the company, 
while those departing the company will receive a six-month severance, he said. 
CNN Plus employees began announcing their departures on social media.

It’s not clear what will happen to the star anchors hired for the service, 
though some, like Hunt, already appear on CNN’s main television channel.

“I think there is going to be a lot of job fear across the board,” another CNN 
employee, who also expressed confusion about the original CNN Plus strategy, 
told The Post.

And it marks a somber first chapter for Licht, who most recently served as 
executive producer for Stephen Colbert’s late-night show but previously 
launched MSNBC’s hit “Morning Joe” and overhauled CBS’s morning news show. He 
had visited with employees in the network’s New York City office on Tuesday, 
which an employee said made Thursday’s announcement particularly hard. The 
network is still reeling from the December 2021 termination of star anchor 
Chris Cuomo and the sudden resignation of CNN president Jeff Zucker in February.

Hunt, in an interview with The Post last month, had said she was excited to get 
Licht’s advice on her CNN Plus show. “I will be begging him for five minutes of 
his time to let me know how to make this show better,” she said.

Paul Farhi contributed to this report.

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