I'm sorry you're having problems. I recently had an issue with my
daughter's installation. After talking her through some tests over the
phone, it became clear that there was a corruption on her laptop. She
sent me the device, and it is now fixed.
I've also found, 1) phones can be difficult (especially Apple) for users
to reliably implement Jami on, 2) laptops running Linux work best.
Do remember to make sure your daughter backs up her Jami account at
least twice before deleting it if you try a re-install.
I hope that's of some help.
James
On 24/06/2025 14:23, Fejérváry-Gaál Balázs wrote:
We have tested this program at home it worked. Now that my daugther is abroad
we cannot connect to her. No calls no texts go through.
Now we are in 3 different countries (hungary, italy and usa) and we cannot
reach our daughter.
Total disaster. 😡
Balázs
