Hi,

 I’m looking for an experienced engineer who could handle end to end
production support. This is an urgent req. so pls. send me the most
qualified consultant *you have on your W-2*. Pls. let me know ASAP! Looking
for someone with Great communication Skills!

* H1B, EAD, G.C., or Citizens any will do. *

Location: SF

Duration 1 yr.

Rate: $55/hr





*Required Skills:*



   - The Production Support Engineer must have a comprehensive knowledge of
   multiple technical disciplines.
   - Experience and desire to independently research, analyze and correct
   payment transaction issues.
   - Document and recommend resolution to defects identified. Strong verbal
   and written communication skills required.
   - Daily hands-on investigation/research activities to resolve production
   application issues related to web development code and database
   functionality.
   - This also includes daily resolution of issues relating to batch
   processes and third party payment interactions Day-to-day.
   - Research, analyze and resolve problems related to Payments & Wireless
   applications, individual transactions and processes discrepancies.
   - Troubleshoot online application and transaction issues associated with
   Batch, Database, Wireless and/or User Interfaces.
   - Work closely with internal customer facing organizations such as
   On-line Customer Service, Phone Bank, Storevision, and Wealth Management to
   research online payment transaction issues.
   - Interface and coordinate research/resolution of issues with operations
   teams, Production Support Group, Technology Information Group and other
   servicing organizations.
   - Identify bugs and other enhancements associated with Payments &
   Wireless applications, providing documentation and tracking information.
   - Use ClearQuest, Pac2000 and other tracking tools. Ensure SOX compliance
   is met.
   - Partner with Business, Application, Infrastructure and QA groups to
   ensure proper alignment and delivery of business vision and strategy.
   - Assist in proactive research and evaluation of emerging and existing
   payments & wireless technologies, and technology trends.
   - Own issue resolution from beginning to end (Status: Open to Status:
   Closed). Provide 7x24 rotational after-hour support

*Platform and Skill Set Expertise: *

   - Web Development : Java, Web Development : XML, Web Development : UNIX,
   Web Development : HTML, Web Development : SQL, Web Development : C / C++,
   Web Development : Perl
   - Help desk experience desired.





Regards,

*Sameer | Recruiter*

[email protected]

Contact# 347-414-9685
Yahoo IM: sam18jan

www.tekvista.com



*See my HotList on- * http://hotlist.benchfolks.com/5801

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