>
> No kidding! Easy installation is the MOST important feature in getting
> people to adopt your software. (and this is a nightmare for those of us
> trying to promote Java).
>

Yeh, I'm sick of trying to explain to my clients why they need to patch
their SGIs to use our app even though the installer window says
"InstallAnywhere" on it... and that the fact that the JVM core dumps when
they don't install patches first isn't our fault, or even Sun's fault, but
SGI's fault, and that, no, you do have to apply the patch and no I can't
develop a workaround to the bug in SGI's native binding to Motif........
arrrrrg!!!

Now whenever I say the words "Java" and "install" in the same sentence I get
a dirty look. :-(

I don't know about you guys, but my clients have to jump through 40
bureaucratic hoops in their organizations just to download a file, let alone
upgrade or install Java, patch their system, install the latest OpenGL,
install Java3D, etc., etc. ANYTHING I can do to cut down on the work they
have to do to use our application makes them happy and me a hero.
Conversely, if they go through all 40 hoops and something craps out, even if
it is out of my control (e.g. JRE 1.3 requires patch number xyz to work),
they think I'm satan incarnate.

If WebStart (or whatever Sun's installation stategy du jour is) actually
worked for extensions, handled JVM upgrades and version detection, and
installed without Administrator/root password, then the platform will go a
long way toward wider adoption. Is Java a) part of the OS, or b) part of
each user's runtime environemnt, or c) part of the browser, or b) & c)? My
answer now would be "It depends", which reallllllly makes it hard to deploy
multiple platforms (Win32, Solaris, IRIX and HP-UX in my case).

Granted there's nothing Sun can do about bad drivers or bad JVM ports (other
than improve their certification tests), but there is definately a need to
nail down the deployment strategy for client-side apps and start thinking
about end users (and the developers who have to support them)...

Phew. Sorry for the rant; but I figure someone out there has been in the
same boat...

Simeon

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