On Mar 4, 6:43 pm, Cédric Beust ♔ <[email protected]> wrote:
> On Fri, Mar 4, 2011 at 9:02 AM, Karsten Silz <[email protected]> wrote:
>
> > I agree that the competition is good for both sides. My point is that
> > when Google bought Android, they didn't do that to save the world from
> > Apple because they didn't know it was in danger yet, they just wanted
> > to build a mobile OS.
>
> That's true, but the original goal was to create a platform that would take
> the power away from the carriers and put that power in consumers' hands.
> Which is what the web site selling the Nexus One was about.

Let me get this straight: Google develops Android, goes to the handset
manufacturers and said: "Here's an open source smartphone OS you can
use to compete with the iPhone. Doesn't cost you anything, and you can
change everything you want in there: Put your own skins in, add
application and services, disable functionality, replace core
components. And you can ship firmware upgrades if and when you feel
like it."  Then Google went to the carriers and told them the same
thing. And the handset guys like it, but the carriers love it. Now how
is that "taking power away from the operators"? This ship has long
sailed - carriers are in charge.

Ironically, the only company that stood up to the carriers is Apple -
no carrier crapware on the phone, no carrier customizations, no
carrier-driven firmware distribution.  That's one of the reasons they
initially could only sign few carriers - the carriers didn't accept
these kind of restrictions. And I'm sure Apple also wanted to have
more money than the other guys, too. :-) Vic Gundotra would probably
say that this is worse and like 1984 and a future he doesn't want, but
as it stands today, you gotta pick your dictator: Apple or "your
carrier + your handset manufacturer".

Even if we assume that the carrier-empowerment that is Android can be
rolled back - Nexus One was a flawed attempt at that. Google simply
doesn't have any experience selling consumer electronics to end users,
and it showed: no phone support line, no stores where people can see
and touch the phone, and the result was predictable.

Google usually says that the market will sort this out, so that
manufacturers / carriers with slow or no firmware upgrades and
customization that makes the phones worse will be punished by the
consumer. The problems with that argument are numerous: In U.S. and
Western Europe, there is no "free market" in which buyers and sellers
freely exchange smartphones - carriers dictate which smartphones
consumers buy through subsidies and promotion. Most consumers don't
(and shouldn't) know and care about firmware upgrades, so they don't.
Finally, consumers sometimes can't change carriers (bad coverage by
the other carriers in their location) or don't because of early
termination fees / fees for transferring their mobile phone number /
fear of losing their mobile phone number and their contacts /
switching costs. Yes, this is a bad situation, but carriers are in the
driver's seat here, and I don't think it'll change anytime soon.

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