Marilyn,
I'm afraid they don't offer tech support to their free users - they 
specifically say this on the Web site:  ["What you Get (with the free 
version)  What you do not get".]  You have to be a paying customer to 
qualify for that.  Now, it is possible athat something else or some other 
contact avenue can be pursued.  It is, after all, the developers - not the 
tech support people - who could be called on this.  It's also possible that 
others here will know more and better than I.

----- Original Message ----- 
From: "Marilyn Walker" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Tuesday, March 25, 2008 5:16 PM
Subject: Re: [JAWS-Users] security software and anti virus programs


David, I have been searching for an e mail address or phone number to
contact the Grisoft people but cannot find anything.  They have built an
invincible wall of protection around themselves.  It's understandable since
they are the wall building experts.  But we are potential paying customers,
not marauding attackers so should be able to send our issues to them.
marilyn


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Visit the JAWS Users List home page at:
http://www.jaws-users.com
Address for the list archives:
http://www.mail-archive.com/[email protected]
To post to this group, send email to 
[email protected]
To unsubscribe from this group, send an email to 
[EMAIL PROTECTED]
For help from Mailman with your account Put the word help in the subject or 
body of a blank message to:
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Use the following form in order to contact the management team
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If you wish to join the Blind Computing list send a blank email to the 
following address:
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