Lenny, Any possibility that you can log in as a different user on the startup window? That might give you the necessary administrator privileges to do a system restore.
Also if you can do a Windows+R for the run dialog, try "rstrui" without the quotes. That should launch the system restore application. Dave Oregonian, woodworker, Engineer, Musician, and Pioneer ----- Original Message ----- From: "Lenny McHugh" <[email protected]> To: "JFW List" <[email protected]> Sent: Saturday, March 18, 2017 20:09 Subject: [JAWS-Users] start menu not working My grandson’s girlfriend is having major computer problems. She is running win 10 with windows defender. I.E. no longer is on her desktop and she can not use the start menu. It states that the problem will try to be correct the next time that she logs in. She tried this several times. I wanted to use system restore and can not get to it. I can not find any way to get to the control panel. Trying to get to the place where you can type in you get the menu error. I tried several things with the run command with no success Is there another way to get to the system restore? She is using a smart tv with a hdmi cable for the monitor. I tried to get her into safe mode but the tv does not show any display with that option. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
