Have you tried with Fire Fox? Also, this is a reason to always have two browsers as well as screen readers installed such as NVDA, this is something I drive home to my students. HTH
-----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Blackwell, Clifford Sent: Tuesday, May 16, 2017 9:21 AM To: 'jaws-users-list@jaws-users.com' <jaws-users-list@jaws-users.com> Subject: Re: [JAWS-Users] problem with online purchase You might toggle the virtual cursor off with insert+z, then try to click the card. Don't know if that will work or not. -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Susan Wojtecki Sent: Tuesday, May 16, 2017 8:52 AM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] problem with online purchase -- susan Good morning everyone, I am having difficulty entering payment information at the National Braille Press site at www.nbp.org and would appreciate any assistance. Using latest version of JAWS and IE with Windows 10, the payment screen shows what appears to be a graphic with the text of the card type. I am unable to check the correct graphic by any of the usual ways--pressing enter or the spacebar or shift-F10. Can anyone replicate this and/or suggest what to try? have used this site successfully many times with JAWS 12 and IE 9 so do not think the problem is with the page itself or even JAWS necessarily. I expect this is a simple fix too, smile, but caffeine hasn't really kicked in either. Tia. Susan For answers to frequently asked questions about this list visit: https://urldefense.proofpoint.com/v2/url?u=http-3A__www.jaws-2Dusers.com_hel p_&d=DwICAg&c=byefhD2ZumMFFQYPZBagUCDuBiM9Q9twmxaBM0hCgII&r=E1UNuvfP21oTyT9m JPBpCzJFh2eHc1sN4zjJfvCidM8&m=dOlDVDx9tNj3zJ7Ifi5zwE1EC0WtgTHoSGv6H_fLrdI&s= WM9YdQ1mXUoSGB3ktfLeZcSpWteQknFx90MFotv9-ko&e= For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/