Yes, it is all menus with submenus. Of course, ribbons seem to work fine. I called it Windows 10 2015 because I couldn't remember what the first version of windows 10 was called (smile) I have tried to update, but that is another story I am working on. But if updating would solve this problem, I will work harder on the story. It is really inconvenient not to be able to get out of submenus that you don't want to be within in the first place.
Thanks! Debby -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Joseph Lee Sent: Tuesday, May 16, 2017 11:39 AM To: [email protected] Subject: Re: [JAWS-Users] getting stuck in submenus in Windows 10 Hi, Is this for all menus with submenus or just several? And you say you're running a 2015 release of Windows 10? Cheers, Joseph -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Debby Sent: Tuesday, May 16, 2017 8:35 AM To: [email protected] Subject: [JAWS-Users] getting stuck in submenus in Windows 10 Hello, I am running Windows 10, the 2015 version, on a 64-bit Dell computer with JAWS 17 and 18. The problem only happens in menus with submenus. When I am arrowing through a menu that has submenus, I get stuck in the submenu. I have a tough time getting out of the submenu and getting back to the main menu. For example, If I go to the JAWS 18 icon on my desktop and press enter, because the tandem item has a submenu it automatically opens and I see "allow access to my computer ." and if I arrow down I see "get access to a computer." If I arrow down again, I go back to "allow access to my computer ." I have tried both left arrow and backspace to get out of submenus, but they don't work. Escape just takes me out of the menu system altogether. (I feel like that 1969 song "You got me going in circles" by Friends of Distinction. Yikes! My age is showing.) I have looked on the Freedom Scientific site and tried googling for an answer, but this is a weird situation and difficult to describe for google. Any ideas? Do I have something set incorrectly in Windows 10? Do keyboards have drivers? I have looked on the Dell site for drivers with no luck. (My search on Dell site just shows me a ton of keyboards I could buy.) Any help will be greatly appreciated! Have fun! Debby For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
