Hi Brian, I don't know didley about Excel but, like other Office programs the ribbons need to be maximized to work correctly. So, checking this , & trying another version of Jaws would be 2 things that might be tried 1st.
To navigate ribbons more efficiently the ribbons need to be maximized. The keystroke is, control + F1. This keystroke is a toggle so, this keystroke will maximize & minimize. To check if the ribbons are minimized / maximized do the following: 1. Press the, Alt key, to open the ribbons. 2. Open the context menu with either the application key or, shift + F10. 3. Arrow up or down to the, Minimize, option. If, Minimize, is checked, the ribbons are minimized Pressing, enter, on this checkbox, will uncheck it & close the context menu & your menues will now be maximized. Take care, Mike. Sennt from my iBarstool. Go Dodgers! ----- Original Message ----- From: Brian Prewitt To: [email protected] Sent: Monday, May 22, 2017 2:18 PM Subject: [JAWS-Users] Excel 2010 Ribbon Unresponsive On Windows 7 SP! and JAWS 17 Latest Build Hi List, I have someone in my company running the latest build of JAWS 17 on Windows 7 SP1, and the Ribbon in Excel 2010 becomes unresponsive. This issue has been going on the last few weeks. Restarting the computer seems to fix the issue temporarily. When I was called to their office, they opened an Excel document that fetched information from a database. I attempted to access the Ribbon with Alt and the arrow keys. I can access the main tabs but cannot go down another level into the details of each tab. They open this same excel file daily to look at the information generated from the database. I saw some add-ins that were running. So, I disabled them and restarted. As of right now, the Ribbon seems to be working ok. Any idea as to why this may be happening? Thanks for your help, Brian Prewitt Mississippi Industries for the Blind For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
