Hello all,

Below are 2 messages from another list and I think they are interesting to
read.
Negoslav

I upgraded my version of AVG internet security 7.5 to the new version 8.0
and have had the following issue.
Can't open the user interface.  Other than that the software seems to be
running fine.
After contacting AVG support and supplying them with diagnostic information
I have received the following response.

Dear Sir/Madam,

Thank you for your email.

After detailed analysis of the files which you sent us, we found that you
use JAWS software which is causing this issue.

We need to inform you that our developers are working on that issue.

At this moment we do not have solution.

We will inform you as soon as we have solution for that situation.

Please accept our apologies for the inconvenience which this issue may cause
you. We can recommend you to uninstall temporarily JAWS software until we
found
solution.

Thank you for your understanding and kind cooperation.

Answers to the most common questions can be found here as well:

http://www.avg.com/faq/


Best regards,

Polina Stoyanova

AVG Technical Support

 So all out there who are using AVG.  Stay with your current version and
Hopefully this issue will be fixed in later releases of AVG8.

 I tested AVG8 with the following jaws versions Jaws 5,6,7,8,9 and the same
problem still happens.

  Robert


Hi,
I am running Jaws 9 and AVG 8, too.
I came up with a work around for the problem, and hope that AVG will fix
this in the near future.
Here is what I did:
Assign a hot key for AVG.  Also, have a hot key for Jaws.
Unload Jaws.
Hit the hot key you have assigned to AVG.
Reload Jaws with your hot key.
The AVG user interface will be available.
You can tab around through the program, but using the menu bar is very
accessible to find the program features.
It may not be an elegant solution, but very doable.
Hope this is of some help.
Crystal


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