This can happen if the preview pane is on. Outlook thinks you have read the 
message if it has been displayed in the preview pane.

Sent from my iPhone

> On 24 Aug 2017, at 18:08, Morne van der Merwe <[email protected]> 
> wrote:
> 
> Hello listers,
> 
> 
> 
> Latest version of jfw and Outlook 2013.
> 
> 
> 
> I'm not sure if this is a jwf issue, however, I will still ask.
> 
> 
> 
> When I open Outlook, jaws says "unread) when standing on a specific message.
> When I navigate away from the message, and return to it, jaws doesn't say
> "unread" anymore. It is as if the message has been read, although I didn't
> physicaly open the message at all. Is there a way that a message can remain
> unread until I open it?
> 
> 
> 
> Thanks in advance.
> 
> 
> 
> Regards
> 
> Morne
> 
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/

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