I recently had this same issue ...... I called MS help to assist. I don't remember exactly where it is but it is a setting in Outlook that has to do with the reading payne being checked or unchecked. The number for MS help is 1-800-936-5900.
Laura -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Morne van der Merwe Sent: Thursday, August 24, 2017 12:09 PM To: [email protected] Subject: [JAWS-Users] Jaws and Outlook: Jaws doesn't say unread Hello listers, Latest version of jfw and Outlook 2013. I'm not sure if this is a jwf issue, however, I will still ask. When I open Outlook, jaws says "unread) when standing on a specific message. When I navigate away from the message, and return to it, jaws doesn't say "unread" anymore. It is as if the message has been read, although I didn't physicaly open the message at all. Is there a way that a message can remain unread until I open it? Thanks in advance. Regards Morne For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
