Perhaps you are running a somewhat older JAWS build. Try downloading the
latest build for your JAWS version (16 or newer, because earlier ones
aren't compatible with Windows 10 at all) to see if the problem is fixed.

Hope it helps!

2017-09-22 8:47 GMT-03:00 <[email protected]>:

> My windows 10, Dell laptop has just completely stopped working.  Well I
> mean Jaws has.  The first time it did it I had to ring Sight and Sound and
> they reran the jaws but I had to have sighted help as the jaws just wasn't
> talking at all.  It was saying something like jaws isn't compatible with
> windows.  Well we all know it is.  It has now done the same thing again.
> My friend's machine did the same thing.  Anyone else had this problem?
>
> Jo
>
> -----Original Message----- From: David Pearson
> Sent: Friday, September 22, 2017 12:27 PM
> To: [email protected]
> Subject: Re: [JAWS-Users] Strange occurrence turning on the computer
>
> My computer started to take a long time to start up after I went from
> window eyes and installed Jaws 18.
>
> At 10:41 PM 9/21/2017, you wrote:
>
>> Laura, you are lucky your computer is ready to use so quickly.
>> Mine takes almost 2 minutes before I hear, "JAWS Home Use."  Drives me
>> nuts!
>>
>> Vince
>>
>> ----- Original Message ----- From: "Laura Richardson" <
>> [email protected]>
>> To: <[email protected]>
>> Sent: Tuesday, September 19, 2017 3:50 AM
>> Subject: [JAWS-Users] Strange occurrence turning on the computer
>>
>>
>> Hello,
>>>
>>>
>>>
>>> Jaws 18 and Windows 10 ..
>>>
>>>
>>>
>>> Normally when I turn the computer on I wait approximately 10 to 20
>>> seconds
>>> and then Jaws will say "Jaws home use" and I'm ready to go.
>>>
>>>
>>>
>>> Yesterday, when I turned the computer on after about 5 or 10 seconds Jaws
>>> said "Jaws for windows, overlay windows zero, overlay windows zero,
>>> overlay
>>> windows zero".  Then, after another 5 or 10 seconds Jaws said "Jaws home
>>> use" and I was ready to go.
>>>
>>>
>>>
>>> I've had this computer for almost four months and this has never
>>> happened.
>>> Has anybody experienced anything like this and is this something to be
>>> concerned about?  Thanks for any input.
>>>
>>>
>>>
>>> Laura
>>>
>>>
>>>
>>>
>>>
>>> For answers to frequently asked questions about this list visit:
>>> http://www.jaws-users.com/help/
>>>
>>
>>
>> For answers to frequently asked questions about this list visit:
>> http://www.jaws-users.com/help/
>>
>
>
>
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/
>
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