This occasionally happens to me and my Seagate as well. I'm almost sure it is a matter of Windows failing to recognise the drive and not an issue with the drive itself. I noticed that on my Windows 10 machine the drive powers off almost immediately when it's not in use. This didn't happen on the old XP machine running the same drive; it would stay powered on for a good ten, fifteen minutes waiting for some kind of access. Usually, when the drive is powered off, it still shows up in the list of drives, but sometimes it becomes absent until a disconnection/reconnection as described by Scorpio above.
Interestingly, I have a external Passport drive as well, which does not have its own power supply as the Seagate does but which runs off power from the USB port and computer. This drive *always* stays powered on in Windows 10. -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Scorpio Sent: October 16, 2017 6:55 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] saga of the Seagate drive If this is a case of your drive disappearing and reappearing, this happens to me also, with my Seagate Expansion drive. It happens to me often. There's absolutely nothing wrong with the drive. There is a work around, and you only have to unplug it from the computer and plug it back in. If you choose, simply unplug the electric plug from the back. This will shut down the drive and force it to reboot. The drive will reappear in a few minutes. To date, I can't find a reason it does this. Granted, I have not approached Seagate for a solution, but then again, if they were to tell me the drive was broken, I would give them heck and tell them where they could put their software. Scorpio -----Original Message----- From: JM Casey Sent: Monday, October 16, 2017 5:31 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] saga of the Seagate drive I looked into recovery of an external drive some years ago, too, and it was indeed very expensive. However, with that drive, there was some kind of physical problem/malfunction of the heads, and not a corrupt partition. I think you should definitely look for some other software that can help you, if that's all the problem is. I can't advise as I don't really know anything about this kind of software, but there has got to be something out there that will work on the drive, if it's at all possible to recover your data without disassembling the unit. The fact that they say your computer can't handle their silly programme is ridiculous. -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Lenny McHugh Sent: October 16, 2017 3:09 PM To: JFW List Subject: [JAWS-Users] saga of the Seagate drive Not sure why but my computer now sees the drive however the partition must be corrupted. I contacted Seagate and their recovery service on the drive is out of my reach. For a hardware type recovery it would be $599 or $699 if I wanted them to put the files on the drive. They have recovery software that does not work on my win 7 machine. After a few attempts I called back. I was told that my computer with 4gb does not have enough memory. I do believe that a win 7 32 bit machine can only use 4 gb. I plan to call a few computer shops for estimates. --- Please visit my web page It's motivational, inspirational with a touch of humor There is also a very extensive resource list for the blind http://www.LennyMcHugh.com International Brotherhood of Magicians member #43990 For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/