Scorpio,

Her site is correct. TrustedIdPremier is Equifax's identity protection product.

Steve
----- Original Message ----- From: "Scorpio" <[email protected]>
To: <[email protected]>
Sent: Tuesday, October 24, 2017 4:12 PM
Subject: Re: [JAWS-Users] Equifax CAPTCHA Work Around


Hi Cher,

Not sure where you got that site, but I don't see Equifax anywhere in the address, which should tell you something.

The website being referred to in my post is the one below. It's a special web tool available directly from Equifax so users can check if their information was accessed as part of the breach.

The site address is:

https://www.equifaxsecurity2017.com/enroll/

If you're unable to use the work around I outlined in my post, you can give the company a call at the following number:

866-447-7559

It's a toll free call, so you won't incur any charges.

I've actually never used that number, so I really can't say what information you'll need, but try it and see what happens if you get no joy from the website above.

Scorpio
-----Original Message----- From: Cher Bosch
Sent: Tuesday, October 24, 2017 12:32 PM
To: [email protected]
Subject: Re: [JAWS-Users] Equifax CAPTCHA Work Around

I'm using https://trustedidpremier.com/eligibility/eligibility.html and have no controls in the frame for the captcha in IE, FF or Chrome. Is a different web site being used in this post? Thanks.

Cher


-----Original Message-----
From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Scorpio
Sent: Thursday, September 14, 2017 5:33 PM
To: [email protected]
Subject: [JAWS-Users] Equifax CAPTCHA Work Around

Hi Folks,

I’ve figured a work around for the Equifax Hack Check web page located at:

Equifax’s TrustedID website

The problem:

reports have stated that when entering on the “play button” to start the audio CAPTCHA recording, there is no area or edit field to place the numbers you hear, simply a “verify” button, and a “help” button. The only edit fields on the page are for your last name, and the last six digits of your social security/social insurance numbers.

Solution:

Once you enter on the play button to run the audio file, turn off your virtual viewer with insert+Z and begin typing the numbers you hear.

Once you’ve typed out the numbers you hear, turn your virtual viewer back on with insert+Z and arrow down to the “verify” button, as the tab key will skip over that button, though I’m not sure why at this point.

I would suggest turning off key echo, as Jaws speaking will or might interfere in hearing the numbers properly, and you do have to solve the CAPTCHA multiple times for verification, and each time, you do have to repeat the above, but eventually, it does tell you that you are verified and the checkbox that identifies you as not a robot gets checked.

Whether you choose to listen to the file multiple times, or download the file as an MP3, you still have to turn off your virtual cursor with insert+Z to enter the numbers.

I was asked to solve a CAPTCHA three or four times, supposedly because it wanted to make sure I wasn’t a robot, LOL, but thank goodness, you only have to remember five numbers each time, otherwise this would be very difficult.

Hope this helps.

Scorpio
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