Hi Cristobal, Don't worry about the Sentinel System Driver. It is already installed which is why it did not copy. Not sure about the failed to install components however. The next thing to try is to just execute the install of the JAWS 18 again, without using the / type repair. When it starts, it will give you the choice as to what you want to do and there is a repair option in that list. Please choose that one and complete in install. If you still have a problem, I would suggest uninstalling and removing shared. Then do a clean install.
Regards, Eric Eric Damery VFOT | VP Software Product Management 11800 31st Court North, St. Petersburg, FL 33716 T 727-299-6110 F 727-803-8001 [email protected] www.vfogroup.com -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Cristóbal Sent: Wednesday, October 25, 2017 2:35 PM To: [email protected] Subject: [JAWS-Users] Problem trying to repair Jaws 18 before upgrading to V 2018 Hello list, So, I've been dealing with this issue since Jaws 18 was put out on 9/26/17. Along with the Outlook address thing that later got fixed, I was having trouble when replying or forwarding message in Outlook. Arrowing down was not possible. Jaws would behave as though I was at the bottom of the screen. Even if I arrowed up once and then tried going back down to the line I was previously at, I'd encounter that same barrier. Navigating the message body of text with the read by paragraph or sentence commands, Jaws worked as always. It was just the read/navigate by line that was giving me problems. VFO tech support emailed me instructing that I should try doing a Jaws repair. Do the copy path from my JFW .exe file and add the / type repair at the end in the run dialog box. As I saw that Jaws 2018 came out today, I figured I'd try to get this resolved. I for one reason or another hadn't had the chance to go through with the repair, but figured I should try addressing it before upgrading to JFW 2018. In any event, I went through the repair process earlier today and along with all the other typical Jaws chatter when doing an installation (I was using a JFW.exe file from October that addressed the Outlook issue), I heard Jaws say something about a sentinel system driver not being copied. By the end of the process I then got the following error message: The JAWS setup package could not install the required component JAWSRepair. The process will now exit. OK I already wrote VFO back about this, but as it's Jaws 2018 release day, I don't expect a follow up any time soon as I'm sure they'll be dealing with all sorts of stuff related to that. Anyone have an idea on what this is or how to fix it? Thanks, Cristobal For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
