don't expect any help from freedom scientific.
they always tell you to do a jaws repair or to reinstall.
they blame it on file coruption. not a problem with jaws itself.
i have sent vfo? 5 technical questions 3 weeks ago and got no response.
i know one person that called them about the 2018 upgrade since he took the
free window eyes to jaws migration upgrade and they hungup on hem.
anyway.
this is with the desktop layout.
i have the same problem. it works fine when jaws is first installed. then
things change all on there own without me makeing any script changes.
it goes to bottom of file which both the jaws and pc virtual cursor on useing
the number pad down arrow.
but i found out last night i can go down by line if i use control number pad
down arrow instead.
-----Original Message-----
From: Cristóbal
Sent: Wednesday, October 25, 2017 11:35 AM
To: [email protected]
Subject: [JAWS-Users] Problem trying to repair Jaws 18 before upgrading to V
2018
Hello list,
So, I�ve been dealing with this issue since Jaws 18 was put out on 9/26/17.
Along with the Outlook address thing that later got fixed, I was having
trouble when replying or forwarding message in Outlook. Arrowing down was
not possible. Jaws would behave as though I was at the bottom of the screen.
Even if I arrowed up once and then tried going back down to the line I was
previously at, I�d encounter that same barrier. Navigating the message body
of text with the read by paragraph or sentence commands, Jaws worked as
always. It was just the read/navigate by line that was giving me problems.
VFO tech support emailed me instructing that I should try doing a Jaws
repair. Do the copy path from my JFW .exe file and add the / type repair at
the end in the run dialog box.
As I saw that Jaws 2018 came out today, I figured I�d try to get this
resolved. I for one reason or another hadn�t had the chance to go through
with the repair, but figured I should try addressing it before upgrading to
JFW 2018.
In any event, I went through the repair process earlier today and along with
all the other typical Jaws chatter when doing an installation (I was using a
JFW.exe file from October that addressed the Outlook issue), I heard Jaws
say something about a sentinel system driver not being copied. By the end of
the process I then got the following error message:
The JAWS setup package could not install the required component
JAWSRepair. The process will now exit.
OK
I already wrote VFO back about this, but as it�s Jaws 2018 release day, I
don�t expect a follow up any time soon as I�m sure they�ll be dealing with
all sorts of stuff related to that.
Anyone have an idea on what this is or how to fix it?
Thanks,
Cristobal
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