Look at the about box for JAWS 17 in your JAWS help Menu. If it states you have SMA 2 remaining, then just download and install JAWS 2018 and it will work now. Otherwise, choose "update authorization" in your help menu and let it update your authorization key install on the computer. It should then reflect SMA 2 remaining if that is what you have.
If this is still not clear, the Tech Support people will be happy to assist you on this. Regards, Eric Eric Damery VFO(tm) | VP Software Product Management 11800 31st Court North, St. Petersburg, FL 33716 T 727-299-6110 F 727-803-8001 edam...@vfogroup.com www.vfogroup.com -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of jyandt.mar...@comcast.net Sent: Monday, October 30, 2017 10:46 AM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] JAWS SMA Upgrades Inquiry Morning all. I was checking on how many SMA upgrades I have, and I found out I have 2 available. Can anyone instruct me on what the process for getting these upgrades. I am currently running JAWS 17, and Windows 10 on a Dell laptop. Thanks. Jerry For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
