Hello Everyone,
I'm using Windows 10 with JAWS version 17.0.2729. I'm seeking input regarding a recurring problem that I'm experiencing when Windows 10 updates have taken place. Whenever there has been a Windows 10 update, JAWS does not speak at the logon screen. I cannot tell when the logon screen appears and when it is ready to receive my Windows password. I cannot tell if anything is happening if I do enter something and try to TAB to the OK button. Needless to say, this makes logging on to my PC impossible at these times without sighted assistance. My husband who is sighted has helped me deal wit this. We have called the Microsoft Accessible Help line. They said that somehow JAWS gets corrupted when there are Windows 10 updates, and that we should uninstall and reinstall JAWS making sure to set JAWS to speak at the logon screen. Doing those things solves the problem until another Windows 10 update occurs. There was a Windows 10 update recently. We will need to go through the process of uninstalling and reinstalling JAWS for the thirdtime. I'm wondering if others among you have experienced these difficulties. I'm also wondering if there is a newer version of JAWS that does not have this problem with Windows 10 updates. I've read of so many problems with JAWS 2018 that I'm hesitant to upgrade to it at this point. I don't know how someone without sighted assistance would deal with the frustrations that Ihave described. Repeatedly waiting around for sighted help to fix a recurring problem such as this shouldn't be acceptable. As a comment, I want to also say that I'm finding the discussion of screen readers and web browsers interesting. I admit that having to become skilled using different screen readers and web browsers, and to keep assessing which screen reader/web browser combination works with various websites is very discouraging. I use Internet Explorer. Even the NY Times is crashing more now than it did previously. I usually get done what I need to but I admit that I'm definitely less technically adept than many of you. Thanks in advance for any advice you can offer. Christine Murphy For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
