I don't have an answer for you regarding the problem, other than to echo
someone else's comment that a recent JAWS 18 update supposedly addresses
this issue.
I can offer a work-around, however. You can configure Windows 10 to
automatically log into a specified default user account. This bypasses
the login screen and JAWS comes up talking. I don't recall the steps to
accomplish this, but if it's an alternative you want to consider, Let us
know and I'm sure someone can find the info for you.
Jeff
On 12/5/2017 2:16 PM, amca...@verizon.net wrote:
I am having intermittent issues with logging in on 2 different Windows10
machines and I am running 2018. I have not called for technical assistance,
because there seems to be many different scenarios, or else I am losing my
mind.
Annette
-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Christine Murphy
Sent: Tuesday, December 5, 2017 12:12 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] Recurring problem: JAWS not speaking at logon screen
after Windows 10 updates
Hello Everyone,
I'm using Windows 10 with JAWS version 17.0.2729.
I'm seeking input regarding a recurring problem that I'm experiencing when
Windows 10 updates have taken place.
Whenever there has been a Windows 10 update, JAWS does not speak at the
logon screen. I cannot tell when the logon screen appears and when it is
ready to receive my Windows password. I cannot tell if anything is
happening if I do enter something and try to TAB to the OK button.
Needless to say, this makes logging on to my PC impossible at these times
without sighted assistance.
My husband who is sighted has helped me deal wit this. We have called the
Microsoft Accessible Help line. They said that somehow JAWS gets corrupted
when there are Windows 10 updates, and that we should uninstall and
reinstall JAWS making sure to set JAWS to speak at the logon screen.
Doing those things solves the problem until another Windows 10 update
occurs. There was a Windows 10 update recently. We will need to go through
the process of uninstalling and reinstalling JAWS for the thirdtime.
I'm wondering if others among you have experienced these difficulties. I'm
also wondering if there is a newer version of JAWS that does not have this
problem with Windows 10 updates. I've read of so many problems with JAWS
2018 that I'm hesitant to upgrade to it at this point.
I don't know how someone without sighted assistance would deal with the
frustrations that Ihave described. Repeatedly waiting around for sighted
help to fix a recurring problem such as this shouldn't be acceptable.
As a comment, I want to also say that I'm finding the discussion of screen
readers and web browsers interesting. I admit that having to become skilled
using different screen readers and web browsers, and to keep assessing which
screen reader/web browser combination works with various websites is very
discouraging. I use Internet Explorer. Even the NY Times is crashing more
now than it did previously. I usually get done what I need to but I admit
that I'm definitely less technically adept than many of you.
Thanks in advance for any advice you can offer.
Christine Murphy
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
