Hi Holger,

I understand your problem. For some reason, you're getting stuck after you 
press ENTER on the dialog to type the phrase to search and/or choose a module.
To see if you are having a problem with Results Viewer infrastructure besides 
Internet access to the different services, I suggest you to open the Speech 
History by pressing INSERT+SPACEBAR and the letter h. If this feature doesn't 
work, you are having a problem related to Internet Explorer, because Results 
Viewer uses IE components in the background. If this works fine, your problem 
is related to a firewall (or other security tool, either hardware or software) 
that's preventing JAWS from making outcoming connections to the Internet.
Checking this will allow us to give specific procedures.

Hope it clarifies something.

-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Holger Fiallo
Sent: Thursday, February 15, 2018 9:32 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Researcher

None of the features are working, Amazon, CNN and so on. It freezes when doing 
a search. Using W10, jaws 2018.

-----Original Message-----
From: Fernando Gregoire
Sent: Wednesday, February 14, 2018 11:38 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Researcher

Hi Holger,

Even when the way of some replies perhaps was unfortunate, your lack of 
explanation does not allow us to give an useful response.
One time I uninstalled Internet Explorer and I was unable to use this feature 
at all because the Results Viewer depended on IE, but this issue is not similar 
to things like a specific lookup module not returning results, the 
WINDOWS+INSERT+R keystroke querying on a different module than the one you most 
often use, keystrokes for Research It activating other unrelated scripts, etc.
So, without getting angry, it would be nice you give more information on what's 
happening.

-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Holger Fiallo
Sent: Wednesday, February 14, 2018 10:37 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Researcher

OK. I wanted help not correction. If I wanted that I would asked a teacher.

-----Original Message-----
From: Rick Justice
Sent: Wednesday, February 14, 2018 6:53 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Researcher

Notice is not called Researcher!
It is called Research It.

HTH,
Rick Justice

"Everything must be learned, but some things just can't be taught!"

----- Original Message -----
From: "Holger Fiallo" <hfia...@rcn.com>
To: <jaws-users-list@jaws-users.com>
Sent: Wednesday, February 14, 2018 6:57 PM
Subject: [JAWS-Users] Researcher


Noticed that Researcher is not working. Using W10, JAWS 2018.

Holger Fiallo
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