Hi Miriam, Here are my instructions on how to reset IE 11. I would give this a try.
How to reset IE 11: I would recommend re setting IE. Here are the steps to do that. 1. Open IE 2. Press alt + T for tools menu. 3. Press up arrow once and you should be on options. Press the enter key. 4. Press shift + Tab and you should hear General. 5. Press the right arrow key until you hear advance. 6. Tab until you hear reset button. 7. Press enter on the reset button. 8. A dialog box will come up. Press tab once and you will hear something about checking this box to delete personal information. Press the spacebar here to check this check box. 9. Tab twice to the reset button and press the spacebar. Wait a few minutes then close IE and reopen it. Now it should work like new. Note: checking the box about removing personal information will not remove your favorites in IE. -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Miriam Vieni Sent: Sunday, June 17, 2018 2:16 PM To: jaws users list Subject: [JAWS-Users] I E 11 With Jaws 2018 and Windows 7 on my 64 bit computer, I E 11 has begun to crash rather often. I have to reboot the computer in order to get I E to work when this happens. Aside from learning to use a new browser, does anyone have any suggestions? Miriam For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/