Linda,

Pressing Insert + A puts the cursor in the list of attachments. If
there's only one, press the Applications key, which is three to the
right of the SpaceBar on a standard keyboard. That should give you a
context menu with Open at the top; press Enter on this and the
attachment should open in Microsoft Word. The message saying using ms
word to open the attachment just tells you in advance that it's a Word
document.

If there is more than one attachment, after pressing Insert + A, use
RightArrow to move to the next attachment before pressing the
Applications key.

Any better?
Steve

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Linda
Parent
Sent: 26 June 2008 23:08
To: [email protected]
Subject: [JAWS-Users] outlook 2003 problemoutlook 2003 problem

Hi,

I have outlook 2003 and I have a message with an attachment.  When I
press
insert a, it does not open the attachment.  My email message said to
open
the attachment using ms word but I don't know what they mean since the
attachment is in an outlook email.  Going through the outlook menus, I
did
see "save attachments" but I'm not sure what that does.  I tried it and
it
just opened a word blank document.

Linda Parent

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