Patti, You started right but got off track. >From Documents and Settings to Owner is probably correct. But then you need Application Data Then Microsoft Then Templates In the Template folder you will find the Normal.dot file that you want to delete. If you don't find it there, check other folders listed with the Owner folder and follow the path from there through Application Data, Microsoft, and Templates Blessings, Tom ____________________________________________________________ Buried in medical files? Click here for information on an electronic system. http://thirdpartyoffers.juno.com/TGL2141/fc/Ioyw6i3oIm6AbIXhchQQNIdf5Xi2jG3YHrTII1BzRRp5Pj9bSMF7cy/
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