Hi dale,
that would be also located in the options menue, in the general settings.
there you will find the box to mark to, upon clicking on a contact, either 
make a call or open the chat window.

about your problems with the hotkeys. are you sure you press alt AND page up 
/Down. it is not the arrow keys.
Not trying to be smart or anything, but when I was first told abouzt hotke 
options I made the exact mistake and used arrow up and down by mistake.

other than that it should work fine, with the instructions, unless your 
hotkey functions themselves are disabled on your keyboard or something.
regards
chrissy


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