On Monday, with a view to trying to clear some disk space I decided to
remove jaws 8 from my pc. I told the removal process not to remove shared
components. However, it seems it did. When I rebooted after the removal, all
I could run was jaws 10, but it seemed that my display drivers had been
removed. Fortunately I had my display drivers on my pc and managed to
reinstall them.
I can now run jaws 10 beta, but not jaws nne. When I try to run jaws 9 I'm
told: One or more shared components is missing, please reinstall the
product. However, when I try to reinstall the product from my jaws 9 cd, or
the install package I've downloaded from the freedom scientific website, I
receive the following message:
Windows Installer
This patch package could not be opened. Verify that graphic 683 the patch
package exists and that you can access it, or
contact the application vendor to verify that this is a
valid Windows Installer patch package. Today I've run ccleaner, but the
problem remains the same, does anybody have any suggestions?
Cheers
Alex
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